1. Agreement
These Terms of Service (“Terms”) govern your use of allihealth.ai (the “Site”), operated by Alli Healthcare Technologies, Inc. (“Alli Health,” “Alli,” “we,” “us”). By using the Site you agree to these Terms and to our Privacy Policy. Services Alli provides to healthcare practices are governed by separate written agreements (including a services agreement and Business Associate Agreement), not by these Terms.
2. The Site is informational
The Site describes Alli's services and lets prospective practice customers contact us. Content on the Site — including illustrative reimbursement figures, product simulations, and program descriptions — is provided for general information only, may be simplified, and does not constitute a binding offer, billing guidance, legal advice, or a guarantee of revenue or outcomes. CMS reimbursement rates vary by locality and change over time.
3. No medical advice
Nothing on the Site is medical advice. Alli does not practice medicine. Treating practices remain solely responsible for all clinical decisions and for their patients' care. If you are a patient experiencing a medical emergency, call 911.
4. Communications consent (TCPA)
By providing a telephone number on the Site and checking the communications-consent box, you expressly agree that Alli Health and its service providers may contact you at that number by telephone call and text message (SMS/MMS) about your inquiry and Alli's services, including by means of an automatic telephone dialing system, prerecorded or artificial voice, or AI-generated voice. Your consent is not a condition of purchasing any goods or services. Message frequency varies; message and data rates may apply. You may revoke consent at any time by replying STOP to any text, by saying “stop” on any call, or by emailing hello@allihealth.ai.
- If you do not check the consent box, we will contact you only by email or by a live, manually dialed call.
- You represent that you are the regular user of, and are authorized to give consent for, any phone number you provide, and that you will notify us at hello@allihealth.ai if you stop using that number.
- Revocation requests are honored promptly and in all cases within ten (10) business days. We may send one final message confirming your opt-out.
- Full details — including how we communicate with patients on behalf of their practices — are in Section 6 of our Privacy Policy and in our SMS Policy.
5. Patient communications are governed by your practice's program
If you are a patient, Alli contacts you only on behalf of, and at the direction of, your healthcare practice under its APCM program and the consent you gave your practice. Those communications are not governed by these Terms. Your choices about them — including how to stop texts or automated calls — are described in our Privacy Policy (Section 6.2) and SMS Policy.
6. Acceptable use
You agree not to misuse the Site, including by attempting unauthorized access, scraping at scale, submitting false or malicious form entries (including a phone number that is not yours), interfering with the Site's operation, or using it to violate the law.
7. Intellectual property
The Site and its content — text, design, graphics, marks, and the “Alli” name and logo — are owned by Alli Health or its licensors and protected by intellectual-property laws. Third-party product names (including EMR names shown on the Site) are trademarks of their respective owners; their appearance indicates compatibility of workflow only and does not imply endorsement, partnership, or integration certification.
8. Disclaimers
The Site is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure, or that any call or text will be delivered.
9. Limitation of liability
To the maximum extent permitted by law, Alli Health will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Site, and our total liability relating to the Site will not exceed one hundred U.S. dollars ($100).
10. Indemnity
You agree to indemnify Alli Health against claims arising from your misuse of the Site, your violation of these Terms, or your provision of a telephone number that you were not authorized to provide.
11. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. Disputes will be resolved exclusively in the state or federal courts located in Delaware.
12. Changes and contact
We may update these Terms by posting a revised version with a new effective date; continued use of the Site constitutes acceptance. Questions: hello@allihealth.ai.